Frequently Asked Questions

Are the products original physical items?

Tune Back Store sells physical media and retro products. Please check each product listing for the exact format, edition and condition information available for that item.

Are the photos of the actual product?

We aim to use clear listing images that represent the item being sold. For vintage and pre-owned products, please review all available images carefully before ordering.

Are vintage items brand new?

Not necessarily. Many items are vintage, pre-owned, discontinued or collectible and may show normal signs of age or previous use. The listing photos and description should be reviewed before purchase.

Do you ship across India?

Yes. Tune Back Store ships within India. Delivery time and shipping availability can depend on the destination and the item ordered.

How are collectible items packed?

We take care to protect physical media, cases and collectible items during packing so they can travel safely.

Can I return an item?

Returns and refunds are handled according to our Returns & Refunds policy. Please review that policy before ordering, especially for vintage and pre-owned items.

How can I track my order?

Use the Order Tracking link in the footer of our website. Tracking becomes useful after the shipment has been handed over to the delivery partner.

How can I contact Tune Back Store?

Please use our Contact page for order, product, shipping or return questions.